Respond to customer inquiries or complaints.
Resolve customer complaints or problems.
Schedule guest appointments.
Schedule appointments.
Maintain client databases.
Maintain client information or service records.
Coordinate facility schedules to maximize usage and efficiency.
Arrange facility schedules.
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
Maintain financial or account records.
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
Monitor operational quality or safety.
Plan or direct spa services and programs.
Develop plans for programs or services.
Develop or implement marketing strategies.
Develop plans for programs or services.
Sell products, services, or memberships.
Sell products or services.
Recruit, interview, or hire employees.
Perform human resources activities.
Assess employee performance and suggest ways to improve work.
Evaluate employee performance.
Inventory products and order new supplies.
Maintain supply or equipment inventories.
Order materials, supplies, or equipment.
Establish spa budgets and financial goals.
Manage budgets for personal services operations.
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
Train service staff.
Train staff in the use or sale of products, programs, or activities.
Train service staff.
Participate in continuing education classes to maintain current knowledge of industry.
Maintain professional knowledge or certifications.
Direct facility maintenance or repair.
Verify staff credentials, such as educational and certification requirements.
Verify patron or staff credentials.
Schedule staff or supervise scheduling.
Assign duties or work schedules to employees.
Check spa equipment to ensure proper functioning.
Inspect equipment to ensure proper functioning.
Develop staff service or retail goals and guide staff in goal achievement.
Develop plans for programs or services.
Supervise service workers.
Job Type: Full-time
Salary: ₦100,000.00 - ₦120,000.00 per month
Experience:
- SPA Therapist: 2 years (Preferred)
License/Certification:
- certification (Preferred)
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