GTS
About Us:
Globalization & Translation Services (GTS) is a shared service that brings forth the power of globalization and localization to all functions and regions within Cisco. Our primary goal is to establish consistent standards and processes, driving improvement in quality and expediting the availability of Cisco's products, services, tools, and associated content in international markets.
Within the core of GTS, we possess extensive content and multimedia translation expertise, complemented by our dedication to fortifying tools and applications for seamless internationalization. Additionally, we take pride in our ability to effortlessly meet various business requirements by offering a comprehensive suite of interpreters, ensuring effective communication across linguistic barriers.
About the role:
As part of the Globalization team at Cisco, you will have the opportunity to collaborate with a diverse group of professionals in delivering comprehensive solutions. Your role will involve partnering with various stakeholders to meet their language support needs. This entails working closely with trusted external service providers within our in-house localization infrastructure, ensuring the utmost protection of Cisco's intellectual property.
In this position, you will play a crucial role in maintaining scalable, cost-efficient, and effective processes while upholding the high-quality standards of our deliverables. Your contribution will be essential in striking the right balance between efficiency and excellence in our global operations.
About You
You are a highly solution-oriented individual who excels in collaborating with diverse teams to deliver value during brainstorming sessions and problem-solving. Your efficient work style and knack for finding innovative solutions make you an invaluable asset. With your strong communication skills, you bridge gaps between stakeholders, ensuring a comprehensive approach to addressing challenges.
In this dynamic role, you leverage your strategic thinking and adaptability to navigate complex business landscapes and proactively tackle emerging issues. You contribute to successful outcomes and enhance customer satisfaction by fostering collaboration and driving continuous improvement. Your unique blend of analytical prowess, creativity, and business acumen enables you to make a significant impact in driving operational excellence and supporting the overall success of our organization.
Required:
- Bachelor's degree in IT administration or a related field.
- Experience in localization and internationalization processes.
- Proficiency in localization tools.
- Experience in project management within a continuous improvement environment. PM Certification is a plus.
- Proficiency in data analytics and expertise using Analytical Platforms for data visualization.
- Demonstrated curiosity and aptitude for understanding the backend of systems.
- Data-driven solid analysis and decision-making capabilities.
- Excellent communication skills in English.
- Proven ability to effectively manage and collaborate with diverse teams.
- Vendor management skills.
Preferred (Nice to have):
- Fluency in another(s) language(s).
- Good stress management skills.
- Excellent time management skills.
- Responsible proactivity.
- Strong team player.
- Ability to build bridges and foster collaboration.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across links does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service connect with patients and each other, schools, colleges, and universities to teach in even the most challenging times.
We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and combining the most remote parts of the world – whether through 5G or otherwise.
We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another – from big and small things to big career moments. And giving back is in our DNA (we get ten days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which unite people around commonalities or passions, lead the way. Together we're committed to learning, listening, and caring for our communities while supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have
access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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