Position Overview:
We are seeking a professional and courteous Receptionist to join our organization. As the first point of contact for our company, you will play a vital role in providing excellent customer service to clients, visitors, and staff. The ideal candidate should possess exceptional communication skills, be well-organized, and demonstrate a proactive attitude in handling various administrative tasks.
Responsibilities:
- Answering Telephone Calls: Professionally answer incoming telephone calls, promptly addressing caller inquiries or directing them to the appropriate person or department. Maintain a friendly and positive demeanor while dealing with callers and visitors.
- Message Handling: Accurately record and relay messages to relevant staff members, ensuring that all communications are delivered promptly.
- Providing Information: Assist callers by providing essential information about the organization, its services, and any other relevant details.
- Greeting and Assisting Visitors: Warmly welcome individuals entering the organization, offering assistance and directing them to their intended destination.
- Managing Queries: Respond to client queries and requests, offering helpful solutions or escalating issues to the appropriate staff member when necessary.
- Monitoring Staff Movements: Keep track of staff members' arrivals and departures to facilitate efficient communication and maintain security protocols.
- Petty Cash Handling: Manage office petty cash, maintaining accurate records of expenses and reimbursements.
- Administrative Support: Provide general administrative and clerical support, including filing, data entry, scheduling appointments, and maintaining records.
- Correspondence and Document Preparation: Assist in the preparation of letters, memos, reports, and other documents as required by the organization.
- Office Equipment Maintenance: Monitor and maintain office equipment, ensuring it is in good working condition and arranging for repairs or replacements as needed.
- Inventory Control: Keep track of inventory relevant to the reception area, such as office supplies, and submit requisitions for restocking when required.
- Reception Area Maintenance: Keep the reception area tidy and organized, creating a welcoming and professional environment for visitors.
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Requirements:
- High school diploma or equivalent qualification.
- Proven experience in a receptionist or customer service role is an advantage.
- Excellent verbal and written communication skills.
- Strong organizational abilities with the ability to handle multiple tasks efficiently.
- Proficient in using office software, such as word processing and spreadsheet applications.
- Polite, friendly, and professional demeanor, with exceptional interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to accuracy in all tasks.
- Flexibility to adapt to changing priorities and work schedules.
Join our team as a Receptionist and be an integral part of our welcoming and customer-oriented environment. If you possess the necessary skills and are passionate about providing exceptional service, we encourage you to apply now.
Job Type: Full-time
Salary: AED3,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (Required)
Experience:
- receptionist: 1 year (Preferred)
